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Welcome to Torrington Park Group Practice

Non-urgent advice: eConsult

eConsult service is available at the following times only:

Monday 12:00 midnight – 18:30

Tuesday – Friday 06:30 – 18:30

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  1. Please be aware that we have 10 minutes per appointment.
  2. We recommend one problem per appointment.

3. If you wish to discuss multiple issues, please mention this at the start of the appointment so that together we can prioritise what can safely be dealt with today.

4. If we are running late, we thank you for your patience, the reasons may include:
o Dealing with a medical emergency
o Discussing a serious diagnosis
o Helping an elderly patient
o Trying to manage the expectations of a patient presenting with multiple problems. We will endeavour to keep you updated with estimated waiting times

5. Prior to your appointment we would recommend:
o Giving an indication of your problem at booking can help your doctor manage the appointment for efficiency.
o Please be on time for your appointment.
o Think about your symptoms beforehand, what is worrying you. It may be helpful to write this down.
o Please start with the most important concerns..
o Wear accessible clothing if it’s likely you’ll need an examination.
o Please do not ask the doctor to deal with the problem of a relative or child during your appointment. Please make a separate appointment for them if they need to see a GP.

6. If you don’t understand, don’t be afraid to ask again – The Doctor can explain what has been said or any words you did not understand.

7. If you would like a telephone interpreter for your appointment please let us know

8. Make sure you know what happens next – You may be asked to book a follow-up appointment, be referred to a Consultant or require to attend for further tests. Make sure you know if you need to do anything and write it down if necessary.

9. Zero tolerance – Please be respectful to other patients and staff when attending the Practice. Disruptive or abusive behavior will not be tolerated.

10. Note – Patients should see their Dentist for problems with teeth or gums. If you are not registered with a Dentist and have a dental emergency (pain, swelling, trauma or bleeding) please refer to the NHS guidance

GP Appointments Information

Booking An Appointment

Please telephone from 8:30am on the day you require an appointment with a GP. 

Practice Nurse and Health Care Assistant appointments available up to 4 weeks in advance.

Test Results

Please telephone the surgery after 10am Monday – Friday to request your test results.

Home Visits

If you are too ill to attend the surgery, please ask for a home visit before 10:30 (if possible).

Consulting Times

Monday, Tuesday, Wednesday, Thursday & Friday:
08:30 – 11:40 and 16:00 – 18:30 

Saturday & Sunday: Closed

Out of Hours and Emergencies

111 is the NHS non-emergency number. It’s fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals. They will ask you a series of questions to assess your symptoms and immediately direct you to the best medical care for you.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

In case of a life threatening emergency, please dial 999

Latest News

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Your GP Practice is here for you and we are doing our best to get you the care you need […]

YouScreen Research Study

Our practice is taking part in the YouScreen HPV Self-sampling Research Study, further information about the research can be found […]

Covid-19 and blood clotting

Online services allow you to:

  • book, check or cancel appointments with a GP, nurse or other healthcare professional 
  • order repeat prescriptions
  • see parts of your health record, including information about medicines, vaccinations and test results
  • see communications between your GP surgery and other services, such as hospitals

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